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Kuwait Airways policy for Pets and other Animals

How to carry pets in cabin?

Please note that pets are not allowed to be carried in the passenger cabin on Kuwait Airways and are only allowed to travel in a Pet Carrier in the cargo hold of the aircraft as Checked Baggage.

The final rule revises the Air Carrier Access Act (ACAA) regulations on the transportation of service animals by air, with the intent to provide reasonable accommodations for individuals traveling with service animals while balancing those needs with the health and safety of other passengers and crew.

Transport of a service or psychiatric service animal in the cabin is free of charge on flights to/from USA KU117/118.

  1. Definition of Service Animal
    A service animal is as a dog, regardless of breed or type, that is individually trained to do work or perform tasks for the benefit of a qualified individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.
  2. Emotional Support Animals
    Emotional support animals are no longer considered as service animals and will be treated as carriage of pets in the cargo compartment (AVIH) and subject to pet in hold (AVIH) charges.
  3. Psychiatric Service Animals
    Psychiatric service animals are treated the same as other service animals that are individually trained to do work or perform a task for the benefit of a qualified individual with a disability.
  4. Health, Behavior and Training Form
    Passengers are required to remit a completed hardcopy or electronic version of the Department’s “U.S. Department of Transportation Service Animal Air Transportation Form” as a condition of transportation. Please refer to U.S. DOT Service Animal Air Transportation Form
  5. Relief Attestation
    Individuals traveling with a service animal on flights eight hours or longer to remit a completed hardcopy or electronic version the Department’s “U.S. Department of Transportation Service Animal Relief Attestation” as a condition of transportation. Passengers to complete and submit a DOT form attesting that the animal has the ability either not to relieve itself on a long flight or to relieve itself in a sanitary manner. The form also requires the service animal user to attest to an understanding that the airline may charge passengers with disabilities traveling with a service animal for the cost to repair damage caused by the passenger’s service animal. Please refer to U.S. DOT Relief of Attestation Form
  6. Number of Service Animals per Passenger
    The number of service animals traveling with a single passenger with a disability is limited two service animals.
  7. Large Service Animals
    The service animal should fit on the passengers lap or within its passengers foot space on the aircraft.
  8. Control of Service Animals
    Service animals to be harnessed, leashed, or otherwise tethered in areas of the airport that they own, lease, or control, and on the aircraft, without encroaching into the space of another passenger. Transportation of service animal would be denied if the animal would not safely fit in the passenger lap or foot space.
  9. Check-In Requirements
    Passenger with a disability seeking to travel with a service animal shall submit the 2 completed and signed service animal form(s) at the passenger’s departure gate on the date of travel. Passenger traveling with a service animal are required to submit two DOT created forms:
    1. A certification of a service animal’s good behavior and training and a certification of good health.
    2. For flight segments of eight hours or more, a certification that the animal would not need to relieve itself or could relieve itself in a way that does not create a health or sanitation risk.
  10. Advance Notice Requirements
    Passenger traveling with a service animal shall provide a U.S. Department of Transportation Service Animal Air Transportation Form and, if applicable, a U.S. Department of Transportation Service Animal Relief Attestation up to 48 hours in advance of the date of travel.
  11. Denying Transportation to a Service Animal
    Three reasons to deny transportation to a service animal:
    1. The animal poses a direct threat to the health or safety of others.
    2. The animal causes a significant disruption in the aircraft or at the airport.
    3. The passenger failed to complete an Air Transportation Form or a Relief Form.
  12. Charging for Damage
    The final rule allows airlines to charge passengers traveling with service animals for any damage to the aircraft caused by the passenger’s service animal, so long as the airline charges passengers without disabilities for similar repairs or damage.

Transport Regulation for Animals on Board

  • Pets will be charged as Excess Baggage and payable at the airport during Check-In process. Rates are detailed below*
  • It is mandatory to inform the airline Reservation Office in advance in case of any restrictions, as last-minute requests for an applicable service may not be feasible and therefore rejected.
  • Pets should be accompanied by a valid Health Certificate and Vaccination Certificates, Entry Permits, and other documents required by country of entry or transit. Certain countries have strict quarantine regulations and hence rules must be verified before travelling.
  • Please also note that you should contact the Kuwait Public Authority of Agriculture Affairs and Fish Resources (PAAF) for further details regarding Health Certificate, Vaccination Certificates, Entry Permits, and other documents required by the country of entry or transit (info@paaf.gov.kw).
  • The animals (if more than one) should be in different Pet Containers for their safety.
  • Dimensions of the Pet Container must be related to the actual size of the animal for which the Container is constructed and must allow the animal to stand and sit upright, turn and lie down in a natural manner.
  • The Pet Container must not cause the animal to damage itself, all inside edges must be smooth and rounded.
  • The Pet Container must be constructed of nontoxic material and the floor of the Container should be solid and leak-proof and without any wheels.
  • The door must be constructed so that accidental opening cannot occur either from the inside or outside.
  • The mesh on the Pet Container must be nose and paw proof to avoid injury to the animal and handlers.
  • The Pet Container must be adequately ventilated on at least three sides with most of the ventilation being provided on the upper part of the Container.
  • Separate food and water troughs with food and water must be provided either fixed inside the Container or attached to it so that the animals are able to access them during the journey.

PET IN HOLD

Kindly note the following for the Passengers travelling with Pets from the UK: , as per UK approval received from the Animal and Plant Agency of the Department for Environment, Food and Rural affairs, Kuwait Airways accept Pets for Carriage as Cargo and to Kuwait Only, (no attendant available in transit (KUWAIT) to look after Pet).
Carriage of live animals and birds is not allowed to be carried on flights to U.K. as baggage, however the same can be accepted as freight with Airway Bill.

The Pet in hold charge is as per table below:

Charges in KWD Kuwait GCC except DXB Middle East Indian Sub-Continent Europe Far East DXB USA
Kuwait - 25 30
40 45 55 46
65
GCC except DXB 25
30 40 50 55 65 46
75
Middle East 30 40 45
50 55
60 70 70
Indian Sub-Continent 40
50 50 -
55 65 80 70
Europe 45
55 55 55 - 65 85 95
Far East 55
65
60 65 65 - 95 85
DXB 60
60
70 80 85 95 - 105
USA 65
75 70 70 95 85 105 -

In case weight and dimension of the Pet, including the cage, exceeds the Baggage Allowance for each class, an over-weight Pet Container not exceeding 72kgs, and over-size Pet Container not exceeding the permissible dimensions, shall be charged as per table below:

The Pet in Hold Charges for Over-weight and Over-Size:

Charges in KWD
Kuwait GCC Middle East Indian Sub-Continent Europe Far East USA
Kuwait - 10 12
16
18
22
26
GCC
10
12
16
20
22
26
30
Middle East 12
16
18
20
22
24
28
Indian Sub-Continent 16
20
20
-
22
26
28
Europe 18
22
22
22
- 26
38
Far East 22
26
24
26
26
- 34
USA 26
30 28
28
38
34
-

The above over-weight charges shall be applied as outlined below:

Weight Charges
24-32 kg 1x the overweight charge
33-41 kg 2x the overweight charges
42-50 kg 3x the overweight charges
51-72 kg 4x the overweight charges

For the relevant over-weight charges themselves, please refer to the above table

*Region Definitions

GCC includes Abu Dhabi, Bahrain, Dammam, Doha, Dubai, Gassim, Jeddah, Madinah , Mashhad, Muscat, Najaf, Riyad, Tehran, Shiraz
Middle East includes Amman, Alexandria, Beirut, Cairo, Sharm El Sheikh, Luxor​
Europe includes Athens, ​Baku, Bodrum, Frankfurt, Geneva, Istanbul ,Larnaca, London, Malaga, Munich, Milan, Nice, Paris, Rome, Sabiha, Sarajevo, Tbilisi, Trabzon, Vienna​
Far East includes Bangkok, Manila, Guangzhou​
Indian Sub-Continent includes Ahmedabad, Bengaluru, Chennai, Colombo, Dhaka, Delhi, Islamabad, Kochi, Lahore, Mumbai, Thiruvananthapuram
USA includes New York​​​